IATA – Ground Operation Management

  • Course Content
  • Duration
  • Real Time Practical Training
Course Content

    Course Content:

    • The importance of Operational and Occupational Health and Safety training
    • Managing risk and the components of Emergency Response Plans (ERPs)
    • The use of SGHA contracts and Service Level Agreements
    • Operational standards in the IATA Airport Handling Manual (AHM)
    • The latest trends in passenger/baggage handling and catering
    4 Months
Real Time Practical Training

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